Repair & Replacement
Anderson performs calibration, evaluations and repairs of existing Anderson products and welcomes your returns.
Obtain Repair / Replacement Estimate by contacting your local distributor.
- It is not necessary to send many items in for a quote. Our distributors can often provide you with a replacement price based on your model and serial number.
- Many products are often not repairable since they are permanently sealed and must be replaced.
- All pressure based level sensors.
- Pressure transmitters and any gauges with any physical damage to fitting or diaphragm.
- Digital thermometers
- Percentage is based on age. Over/less than 5 years old, typically 80% or 90% of new list price.
- RTDs and Wiring Heads can often be rebuilt at a low fixed charge.
Obtain an RMA (Return Material Authorization) number by contacting your local distributor.
- Some items cannot be quoted online and must still be returned
- All flow products including meters, controllers and printers
- Recorders, controllers, digital indicators
- Analytical products including sensors, analyzers and transmitters.
- Distributors are able to access our secure web site to obtain an RMA and issue directly to you.
- Follow your distributor’s instructions for shipping.
- Repairs are performed at our manufacturing facility in Fultonville, NY
Anderson Instrument Co., Inc.
Attn: [RMA Number]
156 Auriesville Road
Fultonville, NY 12072
- Returned items having an “Ok to Proceed” will immediately have replacement order placed for new product shipment at standard lead time.
- Returned items having Quote or Warranty Requests will be evaluated and a repair or replacement quotation prepared and emailed to your distributor within 5-7 days of receiving your item.
- The distributor has 30 days to respond to the quotation. After the 30 days the item will be scrapped or returned unrepaired.
Click here to find your local distributor
